We hope that you love your purchase from The Distinguished Dog Company, but if it's not quite what you're looking for, we'll be sad, but of course, we can offer a refund or exchange within 30 days of your order.
We're sorry, but we cannot accept returns on personalised items.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging please.
Send your return to The Distinguished Dog Company, Lower Rubhay Farm, Tedburn St Mary Exeter EX6 6BJ.
Once your return is received your refund will be processed, and a credit will automatically be applied to your original method of payment, within 5 days.
Returning Your Product
To return your product, you should it to: The Distinguished Dog Company, Lower Rubhay Farm, Tedburn St Mary Exeter EX6 6BJ.
You will be responsible for paying for your own shipping costs for returning your item and we do recommend sending it on a signed for service. Shipping costs are non-refundable.